Soft Skills: The Power of Empathy and Rapport

Competency: Rapport

Training Length: 60 Minutes

Lifestyle Coaches’ relationships with participants have the greatest impact on participants, the group, and, consequently, likely retention and progress in the program. In this webinar, Lifestyle Coaches will learn how they can cultivate empathy, actively listen, and establish strong rapport to foster meaningful relationships with and between participants in the National DPP. Led by an expert DTTAC National Master Trainer, activities will include discussion, role play, and more.

After registering, you have 3 weeks (21 days) to complete this course at your own pace!

About DTTAC Advance™ Webinars

DTTAC Advance™ Webinars help sharpen the competencies of trained Lifestyle Coaches, Program Coordinators, and Master Trainers to successfully deliver the National Diabetes Prevention Program (National DPP) lifestyle change program. These webinars complement Lifestyle Coach Training and are not a substitute for formal training. All DTTAC Advance™ Webinars qualify as Advanced Coach Training (ACT) for Lifestyle Coaches and Program Coordinators now required under CDC's 2024 DPRP Standards.

Group packages are available for medium to large National DPP networks. Please email DTTAC@emory.edu for more information on pricing and registration.