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The Soft Stuff - Empathy and Rapport Building

In this episode we will hear from guest experts that will share insights on how Lifestyle Coaches can cultivate empathy, actively listen, and establish strong rapport to foster meaningful relationships with participants in the National DPP. It is the quality of the Lifestyle Coaches relationship with participants that has the biggest impact on participants, the group and likely retention and progress in the program. Join us as we discuss the powerful role that empathy, trust and rapport play in program success.

About DTTAC Advance™ Podcasts

DTTAC Advance™ Podcasts, called DTTAC Dialogues, are 25-minute podcast episodes perfect for the Lifestyle Coach on the go. Dialogues can be listened to on a laptop or your phone via the Learn Upon app, so even the busy Lifestyle Coach can listen to them throughout their workday, in the office, while driving, on a walk, or wherever else! Dialogues cover practical and informational topics centered around enhancing the skills of lifestyle coaches delivering the National Diabetes Prevention Program. 3 podcasts = 1 hour of Advanced Coach Training (ACT) required under the CDC DPRP Standards.

Group packages are available for medium to large National DPP networks. Please email DTTAC@emory.edu for more information on pricing and registration.​